Incorrect information, bad service and missing funds

<p>I went to Standard Bank to close my account because of their bad service. Firstly when I got there they didnt ask the reasons why I was closing my account. When they closed it, they made a coclusion for themselves why they were closing the account. When I asked why they are providing false information on the closure form, the guy at the counter just said a lousy "sorry". A few weeks ago, someone from the Sandton branch called me about a credit into my account, I asked her to transfer the money to the RCP account because I didnt want it. The lady sent the funds back to Checkers even though I had instructed her to transfer to the RCP. Yesterday I call the Standard Bank call centre to ask for the funds to be paid to the RCP. After being on the phone for close to an hour, I was told that I had to go to the branch. The reason I closed the Standard Bank account is because of the fact that I hate going to the branch and their bad service. I am still waiting for them to get back to me and I highly doubt that someone will even get back to me.</p>