Incorrect information!
<p>Last night I received a sms from Standard Bank about transactions made on my credit card. Message came through at 12am!</p> <p> </p> <p>Then at 6.50 I get woken up by a call from Standard bank for the same ****!</p> <p> </p> <p>5 minutes after that my parents get woken up as the same idiots call on my house phone!!!!!!!</p> <p> </p> <p>So i call the number that called me only to have to tell the woman that I DONT HAVE A CREDIT CARD AND THE TRANSACTIONS WERE MADE ON MY CHEQUE CARD. Yet she can see this **** in front of her!</p> <p> </p> <p>DOES STANDARD BANK NOT GIVE A **** ABOUT ITS CLIENTS THAT IT SENDS OUT INCORRECT INFORMATION AND THEN IT GOES OUT IN THE MIDDLE OF THE NIGHT?!?!?!?!?!?</p> <p> </p> <p> </p>
Good day Tracey-lee Daniels
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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********** (fax)
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Good day Tracey-lee Daniels
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********
Dear Tracey-lee Daniels
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Dear Tracey-lee Daniels
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
