1 reviews | Active since Jul 2016

02 Jul 2016, 05:21

Incorrect information!

<p>Last night I received a sms from Standard Bank about transactions made on my credit card. Message came through at 12am!</p> <p> </p> <p>Then at 6.50 I get woken up by a call from Standard bank for the same ****!</p> <p> </p> <p>5 minutes after that my parents get woken up as the same idiots call on my house phone!!!!!!!</p> <p> </p> <p>So i call the number that called me only to have to tell the woman that I DONT HAVE A CREDIT CARD AND THE TRANSACTIONS WERE MADE ON MY CHEQUE CARD. Yet she can see this **** in front of her!</p> <p> </p> <p>DOES STANDARD BANK NOT GIVE A **** ABOUT ITS CLIENTS THAT IT SENDS OUT INCORRECT INFORMATION AND THEN IT GOES OUT IN THE MIDDLE OF THE NIGHT?!?!?!?!?!?</p> <p> </p> <p> </p>

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Replies (2)
Standard Bank
Standard Bank's reply04 Jul 2016, 07:10
Official

Good day Tracey-lee Daniels

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply04 Jul 2016, 11:17
Official

Dear Tracey-lee Daniels

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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