1 reviews | Active since Oct 2016

17 Mar 2016, 12:05

Incorrect information

I have been trying to apply for an overdraft with standardbank and they just keep on refusing me because of my debt review. I have not been on debt review for 2 year now and ITC has updated the records accordingly but the banks still have the incorrect information? How can this be? I feel their information must be up to date! i need to have this sorted asap please. getting no response from Standardbank.

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Replies (1)
Standard Bank
Standard Bank's reply18 Mar 2016, 08:50
Official
Hello hobo,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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