JC
Jackie C
1 reviews | Active since Dec 2011
05 Jan 2016, 16:44
Incorrect informatin
Called call centre and was advised certain branch closes at 6. Got there at 4 in the mall and branch closed. Thank you for the embarressment of not being able to make payment that I promised and for losimg my reputation. No excuse for incorrect information waste of time and money. How is this treating clients fairly.
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Standard Bank's replyOfficial
06 Jan 2016, 10:14Hello Jacut,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply06 Jan 2016, 10:14
Official
Hello Jacut,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,