Incorrect further bond agreement

Hello Peter,<br> <br> In June this year we app**** for a further bond and application was successful, when Standard Bank called me the to inform me that my application was successful they explained the terms and conditions which included the term, rate and the monthly instalments, when they were explaining I had questions with regards to the rates and the monthly instalments which did not make sense, the person that was assisting requested to get more information and call me back.<br> <br> We then got a call from the appointed attorneys to say we must come sign the documents from Standard Bank, we arranged an appointment and only to find out when we met that the documents had incorrect bond amounts, rate and the instalments and we ended up not signing the documents .<br> When I called Standard Bank call centre no one was able to assist me because they keep transferring me to the next department but they finally noted down my query but its almost 4 weeks now since I lodge my query and I have not had any response.<br> <br>