Incorrect eft payment made into Std Bank account in March 2016 still struggling to get my money back

Incorrect eft payment made into Std Bank account in March 2016 still struggling to get my money back Nobody seems interested in getting the matter resolved even the their client and the bank themselves are aware of the error there seems to be so much red tape. I am being sent from peeler to post. I have contacted every department in Standard Bank including their ***** department through telephone and emails, open a ***** case, written to the Banking Ombudsman(awaiting an answer). No one is willing or interested to resolve the query despite all the evidence I provided them with.