RJ
Rhaadiyah J

1 reviews | Active since Feb 2013

12 Mar 2015, 16:22

INCORRECT DETAILS SUPP**** TO ME!MONEY LOST!

This is my second report in 2 weeks. after my first I got a response and was given banking details WHICH WE NOW DISCOVERED IS INCORRECT!<br> Once again myself and my husband speaks out hours and hours of airtime just hanging on the line with no help. the callcentre is now telling me it will take 21 working days to find my money!<br> the problem is Standard Bank. I want my money found and my term reduced asap!<br> this is the worst possible callcentre iv ever dealt with! pathetic service given by standard bank over and over again! I absolutely regret doing any dealings with you and would never ever consider taking out finance with Standard Bank again!

0
Replies (1)
Standard Bank
Standard Bank's reply13 Mar 2015, 10:39
Official
Hello RADIAJ,

Thank you for bringing this matter to our attention.

Please note an investigation will be conducted and feedback will be provided accordingly.

Trust the above is in order.

Regards
Thabisile Nxumalo
Complaints Resolution Centre
***