CV
Christie V

1 reviews | Active since Feb 2010

04 Oct 2017, 15:11

Incorrect Details: Home Loans

I have preciously phoned the contact centre with this problem, to which the lady responded with a laugh and told me to "ignore it".

Please stop sending accounts, mail, and summons for Ms NM Nzimande my flat.

The flat is financed through FNB in my name. And Ms Nzimande, I'm not even sure who she is, has not been even staying at my address for more than 4 years. I will not be held accountable for her mail/accounts. Please stop sending letters to my home, I do not appreciate it.

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Replies (1)
Standard Bank
Standard Bank's reply05 Oct 2017, 02:30
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Clint Chetty

Complaint Resolution Centre
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*** (fax)
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