Incorrect details and no customer service

I have update my personal details at the bank various times, however today I noticed that my employer details and email address is still reflecting incorrectly. I called the bank to assist and was told I need to go into the branch again! Std Bank really needs to be more innovative, this process cannot be that difficult! This is appalling seeing that this was already done previously and furthermore it is a risk to myself and the bank to have incorrect customer information on file. I have banked with Std Bank for 25 years! Time to move on....