VM
Vee M
1 reviews | Active since Apr 2020
08 Feb 2023, 16:57
Incorrect deposit
I mistakenly made a deposit to an incorrect account but I immediately visited the branch the next day with everything including proof of payment I was told they will recall the amount but up to date the money has not returned to my account with no what so ever explanation I have been visiting the branch but solution has not been given and a way forward about when will the money be returned to my account
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
08 Feb 2023, 18:07Good day Vee
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply08 Feb 2023, 18:07
Official
Good day Vee
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's replyOfficial
09 Feb 2023, 09:32Good Morning Vee
Thank you for taking my call. Apologies that the line was disconnected.
Please respond to the email sent to you yesterday so we can further investigate on your complaint.
Your response will be greatly appreciated.
Kind regards
Standard Bank Help Centre
***
Thank you for taking my call. Apologies that the line was disconnected.
Please respond to the email sent to you yesterday so we can further investigate on your complaint.
Your response will be greatly appreciated.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply09 Feb 2023, 09:32
Official
Good Morning Vee
Thank you for taking my call. Apologies that the line was disconnected.
Please respond to the email sent to you yesterday so we can further investigate on your complaint.
Your response will be greatly appreciated.
Kind regards
Standard Bank Help Centre
***
Thank you for taking my call. Apologies that the line was disconnected.
Please respond to the email sent to you yesterday so we can further investigate on your complaint.
Your response will be greatly appreciated.
Kind regards
Standard Bank Help Centre
***