CM
Charmaine M
1 reviews | Active since Jul 2016
02 Oct 2024, 07:57
Incorrect debit order date
I have requested on numerous occasions for my debit order to move to the 31st of October as I have changed employment. Please update the credit card debit order date for the last day of every month.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
02 Oct 2024, 08:06Good day Charmaine.
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Oct 2024, 08:06
Official
Good day Charmaine.
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
02 Oct 2024, 12:45Good day Charmaine.
Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Oct 2024, 12:45
Official
Good day Charmaine.
Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
CM
Charmaine M's updateReviewer Update
02 Oct 2024, 12:46Thank you Gordon for prompt resolution to my issue, I appreciate your efficiency.
The debit order mandate has been amended.
The debit order mandate has been amended.
CM
Charmaine M's update02 Oct 2024, 12:46
Reviewer Update
Thank you Gordon for prompt resolution to my issue, I appreciate your efficiency.
The debit order mandate has been amended.
The debit order mandate has been amended.