KM
Kersari M
1 reviews | Active since Feb 2020
10 Jun 2022, 09:59
Incorrect customer care number for Std Bank
Good morning I have been trying to contact Standard bank for the last few days. Each time i dial the customer care number, i get the message number does not exist..
I searched for customer care number..this number come up ***
Even when i search for overport city (my branch) same number comes up as its the call centre.
Really pathetic service as i needed to give notice on an investment...online app is not allowing me to withdraw full amount in a notice deposit account.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
10 Jun 2022, 10:27Hi Kersari
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply10 Jun 2022, 10:27
Official
Hi Kersari
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
KM
Kersari M's updateReviewer Update
10 Jun 2022, 12:50Good afternoon
I am pleased to report that Standard bank has contacted me and the issue has been resolved promptly. To compensate me for the inconvenience caused, all charges due was waivered.
Now this is 5 ***** service.
Thank you Standard Bank and Hello Peter.com
I am pleased to report that Standard bank has contacted me and the issue has been resolved promptly. To compensate me for the inconvenience caused, all charges due was waivered.
Now this is 5 ***** service.
Thank you Standard Bank and Hello Peter.com
KM
Kersari M's update10 Jun 2022, 12:50
Reviewer Update
Good afternoon
I am pleased to report that Standard bank has contacted me and the issue has been resolved promptly. To compensate me for the inconvenience caused, all charges due was waivered.
Now this is 5 ***** service.
Thank you Standard Bank and Hello Peter.com
I am pleased to report that Standard bank has contacted me and the issue has been resolved promptly. To compensate me for the inconvenience caused, all charges due was waivered.
Now this is 5 ***** service.
Thank you Standard Bank and Hello Peter.com
Standard Bank's replyOfficial
10 Jun 2022, 13:55Hi Kersari
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us. Kindest regards, Standard Bank Hello Peter Team***
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us. Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply10 Jun 2022, 13:55
Official
Hi Kersari
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us. Kindest regards, Standard Bank Hello Peter Team***
Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us. Kindest regards, Standard Bank Hello Peter Team***