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Bruce M
1 reviews | Active since Jun 2019
13 Jun 2025, 13:33
Incorrect credit bureau listing
I have a personal loan with standard bank on which the payments go off via debit order each month. Every month it lists on my credit score as a missed payment. This is really annoying as it has a very negative affect on my score which is otherwise great.
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Standard Bank's replyOfficial
13 Jun 2025, 13:50Dear Bruce,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will investigate and get back to you.
Kindest regards,
Standard Bank Hello Peter Team ***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will investigate and get back to you.
Kindest regards,
Standard Bank Hello Peter Team ***
Standard Bank's reply13 Jun 2025, 13:50
Official
Dear Bruce,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will investigate and get back to you.
Kindest regards,
Standard Bank Hello Peter Team ***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will investigate and get back to you.
Kindest regards,
Standard Bank Hello Peter Team ***