NJ
Natashya J

1 reviews | Active since Jun 2015

31 Oct 2017, 13:22

Incorrect cell number

For the past three months I have been receiving calls and sms'e from Standard bank instructing, threatening me to pay my home loan.... I do not have a Standard bank home loan. Please correct you customer's contact number! I am innocent, I do not wish to have a standard bank home loan!

0
Replies (3)
Standard Bank
Standard Bank's reply31 Oct 2017, 14:33
Official

Dear Natashya

Thank you for posting your comments.

The matter is receiving attention and we will be in contact with you shortly.

Regards

Complaint Resolution Centre

Tel: ***

Email: ***

Best regards,

Standard Bank
Standard Bank's reply31 Oct 2017, 15:09
Official

Dear Natashya

Kindly refer to the email correspondence wherein the feedback has been provided, however should you have any further concerns you can contact me.

Regards,

Complaint Resolution Centre

***

Best regards,

NJ
Natashya J's update07 Nov 2017, 12:02
Reviewer Update
7 days later... and the Standard Bank Complaints departments is still dealing with my query... I give up!!!