DM
Darryl Mccrae-Joseph
1 reviews | Active since Feb 2024
05 Feb 2024, 15:43
Incorrect card linking
Really terrible service. I had a card re-issued and was trying to access my internet banking, but getting a code 1003 error. Called the internet banking call centre and was told that the accounts were linked in the wrong positions on the card...WHAT! how is that my problem, I didn't link it. Only solution is to go back to the branch....%$^%$$!!! NO!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
05 Feb 2024, 15:51Dear Darryl,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Feb 2024, 15:51
Official
Dear Darryl,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
DM
Darryl Mccrae-Joseph's updateReviewer Update
06 Feb 2024, 14:40Thank you Yolanda for resolving this issue for me....I really appreciate it..
DM
Darryl Mccrae-Joseph's update06 Feb 2024, 14:40
Reviewer Update
Thank you Yolanda for resolving this issue for me....I really appreciate it..
Standard Bank's replyOfficial
06 Feb 2024, 14:57Dear Darryl
Customer service is our priority, and we are glad that our agents have assisted in resolving this matter.
We look forward to serving you again soon!
Kindest regards,
Standard Bank Hello Peter Team
***
Customer service is our priority, and we are glad that our agents have assisted in resolving this matter.
We look forward to serving you again soon!
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Feb 2024, 14:57
Official
Dear Darryl
Customer service is our priority, and we are glad that our agents have assisted in resolving this matter.
We look forward to serving you again soon!
Kindest regards,
Standard Bank Hello Peter Team
***
Customer service is our priority, and we are glad that our agents have assisted in resolving this matter.
We look forward to serving you again soon!
Kindest regards,
Standard Bank Hello Peter Team
***