IS
Itumeleng S
1 reviews | Active since Aug 2020
29 Apr 2025, 09:43
INCORRECT BILLING ON MY ACCOUNTS
I am charged card that was swallowed same day in front of the security with same password I was given cause it was not activated . I went to standard bank branch to correct. I send emails but still not reversed Now for months I'm charged service fee for an account on zero(paid)up. What service?
Helpful (0)
Replies (8)0
Replies (8)
Standard Bank's replyOfficial
29 Apr 2025, 09:52Dear Itumeleng S,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Apr 2025, 09:52
Official
Dear Itumeleng S,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
IS
Itumeleng S's updateReviewer Update
29 Apr 2025, 11:06As I wait
Thank you
Thank you
IS
Itumeleng S's update29 Apr 2025, 11:06
Reviewer Update
As I wait
Thank you
Thank you
Standard Bank's replyOfficial
29 Apr 2025, 11:33Good day Itumeleng,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Apr 2025, 11:33
Official
Good day Itumeleng,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
IS
Itumeleng S's updateReviewer Update
29 Apr 2025, 14:18We wait
Atleast by when should I get response to my queries?
Atleast by when should I get response to my queries?
IS
Itumeleng S's update29 Apr 2025, 14:18
Reviewer Update
We wait
Atleast by when should I get response to my queries?
Atleast by when should I get response to my queries?
Standard Bank's replyOfficial
29 Apr 2025, 16:44Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's reply29 Apr 2025, 16:44
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
IS
Itumeleng S's updateReviewer Update
30 Apr 2025, 10:48Hi
So you call me pass 7 driving I ask you to call at 10:00
You call once at 10:28 when I'm on another call then you decide to close the query.
Very professional I must say
So you call me pass 7 driving I ask you to call at 10:00
You call once at 10:28 when I'm on another call then you decide to close the query.
Very professional I must say
IS
Itumeleng S's update30 Apr 2025, 10:48
Reviewer Update
Hi
So you call me pass 7 driving I ask you to call at 10:00
You call once at 10:28 when I'm on another call then you decide to close the query.
Very professional I must say
So you call me pass 7 driving I ask you to call at 10:00
You call once at 10:28 when I'm on another call then you decide to close the query.
Very professional I must say
IS
Itumeleng S's updateReviewer Update
30 Apr 2025, 10:51I'm not going yonlog another call.
My query will be dealt with professionally.
You not doing me a favor cause if the work was done efficiently I would not call
My query will be dealt with professionally.
You not doing me a favor cause if the work was done efficiently I would not call
IS
Itumeleng S's update30 Apr 2025, 10:51
Reviewer Update
I'm not going yonlog another call.
My query will be dealt with professionally.
You not doing me a favor cause if the work was done efficiently I would not call
My query will be dealt with professionally.
You not doing me a favor cause if the work was done efficiently I would not call
Standard Bank's replyOfficial
30 Apr 2025, 10:59Dear Itumeleng,
We refer to our previous message sent at 4:44 on the 29 April 2025, requesting a convenient time to contact you. Unfortunately, we have not received a response.
Additionally, we have made two further attempts to reach you by phone.
To proceed with your request, we require a telephonic conversation. Kindly provide us with a suitable time for us to contact you.
Kindest regards,
Standard Bank Hello Peter Team
***
We refer to our previous message sent at 4:44 on the 29 April 2025, requesting a convenient time to contact you. Unfortunately, we have not received a response.
Additionally, we have made two further attempts to reach you by phone.
To proceed with your request, we require a telephonic conversation. Kindly provide us with a suitable time for us to contact you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Apr 2025, 10:59
Official
Dear Itumeleng,
We refer to our previous message sent at 4:44 on the 29 April 2025, requesting a convenient time to contact you. Unfortunately, we have not received a response.
Additionally, we have made two further attempts to reach you by phone.
To proceed with your request, we require a telephonic conversation. Kindly provide us with a suitable time for us to contact you.
Kindest regards,
Standard Bank Hello Peter Team
***
We refer to our previous message sent at 4:44 on the 29 April 2025, requesting a convenient time to contact you. Unfortunately, we have not received a response.
Additionally, we have made two further attempts to reach you by phone.
To proceed with your request, we require a telephonic conversation. Kindly provide us with a suitable time for us to contact you.
Kindest regards,
Standard Bank Hello Peter Team
***