IN
Ian N

1 reviews | Active since Nov 2012

28 Sept 2022, 11:39

Incorrect bank charges

I have been emailing Standard Bank to sort out a bank charge incorrectly debited to my account. I had one reply about a week ago asking for further information all of which they clearly have on their records. Nontheless I rep**** and gave them all the information within 10 minutes. I am still waiting for a reply. There computer generated message said there would be a reply within 48 hours

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Replies (1)
Standard Bank
Standard Bank's reply28 Sept 2022, 11:54
Official
Hi Lan

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team***