SO
Shawn O
1 reviews | Active since Jul 2018
18 Dec 2023, 10:50
Incorrect Balance
I would like to know from Standard Bank why my mobile banking app is never up to date with my spending and i am talking about it being out with couple of days always showing me the wrong bank balance. And now that everything comes thru on you banking app, I cant even get the correct balance
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Replies (2)
Standard Bank's replyOfficial
18 Dec 2023, 11:01Hi Shawn
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply18 Dec 2023, 11:01
Official
Hi Shawn
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
21 Dec 2023, 16:13Hi Shawn
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply21 Dec 2023, 16:13
Official
Hi Shawn
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team