1 reviews | Active since Sept 2010
Incorrect Amount captured to reduce Overdraft Limit
<p>Good Day,</p> <p> </p> <p>Please assist, I captured an incorrect amount which I'd like to decrease on my overdraft,</p> <p>instead of R100 I captured R1000</p> <p>I've been to the Van riebeek mall branch and greenstone and I honestly feel that it's a human error that anyone can do as the system also doesnt prompt you if you're sure that the amount is correct.</p> <p>Please can this matter be resolved asap as I need my account to be reinstated to be what it was previously.</p> <p> </p> <p>your understanding is highly appreciated.</p>
Good day Ditshwanelo
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Good day Ditshwanelo
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Ditshwanelo
Thank you once again for your posting.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Ditshwanelo
Thank you once again for your posting.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
