WN
Wandile N
1 reviews | Active since Apr 2015
16 Sept 2023, 16:53
Inconvinience
I made an electricity purchase on standard bank app over an hour ago. I did not receive an sms with the electricity voucher number until now. Standardbank please liaise with your sms provider, I use vodacom network
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
16 Sept 2023, 16:55Dear Wandile
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply16 Sept 2023, 16:55
Official
Dear Wandile
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
WN
Wandile N's updateReviewer Update
16 Sept 2023, 18:28Please treat this as a matter of urgency because I am sitting in the dark and still I haven't received the electricity voucher via sms its been more than 4 hrs. Please speak to your parther/s system provider.
WN
Wandile N's update16 Sept 2023, 18:28
Reviewer Update
Please treat this as a matter of urgency because I am sitting in the dark and still I haven't received the electricity voucher via sms its been more than 4 hrs. Please speak to your parther/s system provider.
Standard Bank's replyOfficial
17 Sept 2023, 07:51Dear Wandile
Our agents will look into this matter and get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
Our agents will look into this matter and get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply17 Sept 2023, 07:51
Official
Dear Wandile
Our agents will look into this matter and get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
Our agents will look into this matter and get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***