inconveniencing me

It has been over six months since i could change my overdraft limit online. this is due to a standardbank fault that is happening for the second time. causing me to visit the branch every time i wanna change my over draft limit. on the 12/24/15 i went to the branch for assistance at the east gate branch. the lady there was also unable to change it so she forwarded it to the relevant department. There has been no correspondence since.<br> <br> <br> the generated reference was as follows<br> Customer 1st request loaded: *** SLA 2015-12-29<br>