Inconvenience, Bad Service, No Customer Care whatsoever

I have been advised that I need to come into the branch to increase my EAP Limit on my cheque card.

My card was blocked due to no fault of mine, it was an error on Standard Bank’s side. I have been inconvenienced the entire weekend even though I reported the incorrect funds coming into my account and now I have to come to the bank to change something that was originally set.

I am unable to transact on my account, I am unable to transact on the app and on internet banking. This whole experience is whole load of bull and I am tired, angry and frankly thoroughly not impressed with how you have managed the situation and I am still paying for these mistakes. This is totally unprofessional and no one has called to even apologise for what I have been through even though I am a customer of Standard Bank.

Please correct this as soon as possible without further inconvenience to myself because I do not have the luxury to just leave the office and go sort this **** out.

And you charged me a ****ing R100 for the reversal and want my money back. I am also posting this email on Hellopeter and will expose this bank for what it is.