Inconsistent service
Paid my loan account finished. I tried calling the call centre and waited for over 20min for a consultant to help me. I am trying to get a paid up letter and to have my ITC profile updated.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
06 Jun 2019, 15:00Hi Romeo
Thank you for posting a comment.
We will get one of our consultants to contact you as soon as possible.
Regards,
Complaint Resolution Centre
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Thank you for posting a comment.
We will get one of our consultants to contact you as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Best regards,
Standard Bank's reply06 Jun 2019, 15:00
Official
Hi Romeo
Thank you for posting a comment.
We will get one of our consultants to contact you as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Thank you for posting a comment.
We will get one of our consultants to contact you as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Best regards,
's updateReviewer Update
11 Jun 2019, 05:48Still waiting for someone to call. Pathetic service.
's update11 Jun 2019, 05:48
Reviewer Update
Still waiting for someone to call. Pathetic service.
Standard Bank's replyOfficial
19 Jun 2019, 10:47Dear Romeo Human
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,
Standard Bank's reply19 Jun 2019, 10:47
Official
Dear Romeo Human
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,
's updateReviewer Update
19 Jun 2019, 11:09Good day Clint. I am just waiting for my ITC records to be updated.
's update19 Jun 2019, 11:09
Reviewer Update
Good day Clint. I am just waiting for my ITC records to be updated.