Incomplete monthly bank statements

Standard Bank has been good service through out the many years On this complaint-query I tried "replying" but the reply-email was not delivered My complaint is the following, my monthly statements are incomplete

The first entry date is the middle of the month, ending on the last day of the month I have no entries for the first 15+ days on any statement received This has been ongoing for sometime and the point of this complaint-query is, the emailed statements are deleted, where I should be archiving for later use Kind regards