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effort T

1 reviews | Active since Nov 2015

16 Nov 2015, 15:25

incompitant and false hope

Standard bank is just a standard bank they don't go out of their way to provide basic service such as providing truthful and honest information to their clients.<br> <br> I app**** for an overdraft and the lady promised me ( promised ) that I will be able to access the funds from an overdraft funds . To my surprise after those 24 hrs the funds were not available. <br> <br> Initially I wanted to use my funds on my savings account but the Service Agent advised against it thats when she proposed an overdraft option of which I thought it was a good Idea . I spent 4 days waiting for the funds but however a standard bank had a different Idea.<br> <br> When I finally spoke to one of the consultant today 20th /11. 2015 she told me that nothing was processed and even though I had app**** I wasn't going to be approved simple because I am a foreign national but in my first conversation with an Agent I notified the lady that I am a foreign national and she promised that it wouldn't affect anything .<br> <br> I hate a Standard Bank because it actually chose to dissapoint me in difficult time of my life. Standard Bank you are a standard bank indeed.<br> <br>

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Replies (1)
Standard Bank
Standard Bank's reply17 Nov 2015, 10:10
Official
Hello efftenga87,

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
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