***********/ASLEEP STAFF

For the past 3 months I have tried changing my e-mail address with Standard bank.

After two visits to my branch and a very, very lengthy e-mail exchange and much frustration I managed to get my bank statements to the correct address. This morning however an e-mail arrived from the credit card department at the OLD ADDRESS!!

Are the staff at Standard Bank all asleep or are they just completely ***********?

I am sick and tired of phoning, sick and tired of visiting the branch and quite frankly sick and tired of Standard Bank. All I am prepared to say is this: IF ANY E-MAIL WHICH IS SENT TO THE OLD ADDRESS CAUSES ME ANY LOSS WHATSOEVER I SHALL HOLD STANDARD BANK RESPONSIBLE FOR IT. YOU HAVE BEEN WARNED.