*********** & unfriendly staff

I have today been to Ilanga Mall to cancel a Stop Payment on my business account. The enquiry clerk and another lady was so involved in a private conversation with their cellphones, whilst myself and another client was waiting. Eventually, after the one lady clerk walked out the bank still on her cellphone, Nhlanhla Mnisi sat down and requested to help the lady in the front. She could not solve her problem, and then me. I explained to her that I require to cancel the Stop Payment on my account which I had placed on a debit order for Wesbank, as SBSA returned the incorrect debit order last month. She kept on asking am I stopping a debit order. I kept on saying that I need to cancel a stop payment, not a debit order. After 20 minutes and the same question from her 3 times, I looked around to see if there was a supervisor, but none was spotted, only 1 teller with a very long queue. Needless to say that I have left, without being helped. They are ***********, unfriendly and not very helpful. Not the first time I walked out of that branch without being assisted.