*********** Technical Service Assistance

I recently changed my cellphone number to a new number. Standard Bank's technology does not make any provision of changing your personal details online & when your cellphone number changes you are denied access to your account on the Standard bank mobile banking app. I was therefore forced to visit my closest branch to communicate the change of my new contact number & to regain access to my online / mobile banking app. On my visit to the bank I was told that the changes would take up to 24 hours to take affect. After 24 hours I still did not have any access to my online banking. Thereafter I made numerous calls & wrote a few emails. It's been 2 months & I still don't have access to my Standbank accounts.<br> <br>