*********** Standardbank Car and Home employs illiterate agents

Horrible experience with Standard bank *********** staff, treating clients like ********* despite their own incompetence and illiteracy, I had accepted a settlement offered by Standard bank on internet banking, on a recorded call with an agent from Standard bank the *********** staff member told me the settlement offer is valid to make payment she confirmed this twice to me on the recorded call, she even offered to do the debit herself and proceeded to run the debit herself from my Standard Bank Puresave account, the amount was debited reflected after 24 hours and she advised me to call standard bank to request change of ownership, to my horror when I called Standardbank requesting my change of ownership I was treated suspiciously and told they need to investigate despite the illiterate agent confirming that Standard bank has taken the account themselves up until now I am still waiting for them to investigate, their own stupidity I urge the community to be weary of Standardbank *********** staff earning a salary for being stupid and causing unnecessary investigation of their own stupidness now the only thing that is rather comical is the amount of money the bank is going to waste on an internal investigation of stupidity