1 reviews | Active since Nov 2014
*********** standard bank staff
I had an incident on Friday where money was deducted on my account while my salary wasn't paid in yet and left my account on a minus so when I phoned to find out why I got told that the debit will go off if there is funds in the account so it doesn't matter if my account will go into a minus, so I asked for the debit date to be changed to the 28th of each month to prevent that from happening in the future so they did and it will take effect next month but to my "surprise" the same debit went off this morning which is a frustration because I didn't budget on incompetence yet again for the 3rd time with standard bank
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We are sorry about the trouble you are experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.
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Complaint Resolution Centre
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Thank you for posting your comments.
We are sorry about the trouble you are experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for bringing your concerns to our attention.
Your concern was escalated to our management team.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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***
Thank you for bringing your concerns to our attention.
Your concern was escalated to our management team.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***