1 reviews | Active since Nov 2018
*********** STANDARD BANK HOME LOANS
We have bought the house about 15 years ago and registered in both spouses names as we wanted to follow that route and we are married in community of property-We also at that stage did ask that the house be registered in both our names. We are also married in community of property ( I am sure a 3 year old understand what this mean except Standard Bank ). We provided ALL relevant documents for Standard Bank to register the loan and house in both our names as required by Law. We now found out when I wanted to requested debit order from new account that Standard Bank home loans never registered the house in my name or done what we signed and provided for about 15 years. Their records are faulty and we have numerous times asked them to fix it, just to be ignored and be refused and told us that we must reregister the property all over again to reflect both spouses as owners. News flash we have done that 15 years ago standard bank and being married in community of property it is my house, but you refuse everything on me. And now we must reregister everything from scratch due to your incompetence standard bank Why should we pay for all attorneys and transfers , to have the name re-registered in for something that was requested plus minus 15 years ago. I want your complete investigation regarding this matter. Also that Standard bank South Africa is refusing a request for debit order instruction This is **************, and I cannot see why a co owner where we are legally married cannot pay the house, which is suppose to be registered in her name I want to know why must be inconvenienced by your incompetence Standard Bank and why must I pay for all costs and charges I have done 15 years ago when I bought the house. You are disgusting to refuse to fix your mess. This battle are ongoing for 2 months now and you just sit back and refuse to assist. ONLY COMMUNICATE ON EMAIL
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
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One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
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