TT
Thabo T

1 reviews | Active since Jan 2016

31 Oct 2020, 08:36

*********** standard Bank ********** transactions department

I still can't believe how *********** standard Bank ********** transactions department is, they have locked my account from last week Wednesday and they told me that they are going to investigate the source of Funds in my account, I have submitted all the information they requested but up until today I have not received any response from them. I know this matter does not affect them directly but I hope they can understand many lifelyhoods depents on that bank account.

0
Replies (1)
Standard Bank
Standard Bank's reply01 Nov 2020, 02:08
Official
Hello Thabo 
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre
*** 
*** (fax)
***