*********** STANDARD BANK

Lost My bank card on my way back from durban stopped the card on the 7th MAY 2019, went to the Standard bank branch in southdale to request for a new card 10th only to find out my card was not stopped & was assisted and advised that my card will be stopped and the new cheque card will be delivered in 5 -7days, than on the 13th Monday when i check my bank statement i find out my card is being used... called the bank same time and a ***** case was opened was case number ( ********** ) was given to me. today 15/05/2019 went to check my statement again to find that my card is still being used and standard bank is doing nothing to this matter... went back to the southdale branch and in my life I've never had to deal with such *********** professionals where i was advised to wait till friday Since they dont have a mananger who can reverse my funds, from now i have to wait for another 5 to 7 working days for my money to be reversed (WHY STOP A CARD 3 TIMES IF PEOPLE CAN STILL HAVE ACCESS TO THE CARD)... NO ONE CAN ANSWER ANYTHING BOTH THE BRANCH AND THE CALL CENTER.