*********** staff members

I had a current and savings account linked to one card, when I closed my current account the consultant told me that because both accounts are linked to my card, I can continue using the same card and I won't have a problem. Today I made a purchase and when I swiped my card it declined and when I called in to find out why my card declined, I was told that it is due to "outstanding FICA documents". I had to leave the store empty handed cause I didn't have any cash on me, such an inconvenience! It seems to me like the staff of Standard Bank are *********** or not properly trained cause they tell you different things. I am definitely moving my accounts elsewhere.