*********** staff member

<p>I have finished paying my vehicle on 1 March 2017. I phoned Thabang Maleka, who is handling my account, a few days before the 1st of March informing him of this n wanting him to confirm my final settlement amount. He gave me an exorbitant amount. I told him that the amount was wrong n requested that he double checks n revert back. He wrote figures on email with no supporting documents telling me how he came to this amount. I sent him my contract n supporting correspondence from standard bank that proved that I finish my vehicle payment on 1 March. He then forwarded my email to Liana Paulsen on 2 March, asking her to verify the figures. I have sent numerous email, 4 to be exact, asking him for feedback n to date I am still waiting for him to respond. I paid my vehicle on 1 March n require Standard Bank to send me my papers for this car, however this Thabang Maleka is not responding to either my phone calls on ********** n emails.</p>