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pdavel P

1 reviews | Active since Sept 2016

16 Feb 2020, 15:24

*********** staff

My father in law passed away in September last year. After numerous emails we got an appointment in November at their Hyde Park offices. It is now mid February and never had any correspondence from the person. We need some sort of communication. My father in law was a employee for more than 40 years and this is how you get treated.

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Replies (1)
Standard Bank
Standard Bank's reply17 Feb 2020, 07:01
Official
Hello Louise
  
Thank you for posting your comment. 

Kindly accept our sincerest condolences. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre
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