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pdavel P
1 reviews | Active since Sept 2016
16 Feb 2020, 15:24
*********** staff
My father in law passed away in September last year. After numerous emails we got an appointment in November at their Hyde Park offices. It is now mid February and never had any correspondence from the person. We need some sort of communication. My father in law was a employee for more than 40 years and this is how you get treated.
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Replies (1)Standard Bank's replyOfficial
17 Feb 2020, 07:01Hello Louise
Thank you for posting your comment.
Kindly accept our sincerest condolences.
Kindly accept our sincerest condolences.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply17 Feb 2020, 07:01
Official
Hello Louise
Thank you for posting your comment.
Kindly accept our sincerest condolences.
Kindly accept our sincerest condolences.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***
