*********** staff and very unfriendly

I went into standard bank Woodmead on Saturday October 28 to close my account after being charged almost R1000 in September for wanting to use my own money. I was “greeted” by the consultant who could not even smile. She then went onto my statements to argue the fact that I had said standard bank had charged me so much the month before arguing with me that she could not find the charges and basically calling me a ****! I was then told I had to pay the monthly fee as it was close to month end. She closed my puresave account and transferred that to pay toward the fee. When I queried why because it was not yet month end I was told I could draw the money if I so wish to which I then showed her the sms I received to show that my account was now sitting on R0. After eventually getting through to the teller that I was then paying the balance of the fee which I felt I didn’t need to considering I was closing my account I finally managed to get out of the bank. If I wasn’t already closing my account, I would have done so just because of the service at this branch. I have been with standard bank since 2011 and never had such bad service. I can’t say the service is that great but Woodmead branch takes the cake and apart from standard bank *****ing my money, I would have closed my account anyway! I have now gone to capitec who welcomed me with a smile before they even knew I wanted to open an account!