XS
Xavier S

1 reviews | Active since Aug 2013

14 May 2015, 07:19

*********** staff and No service

Dear Sir/Madam,<br> <br> I live in Kraaifontein with no branch to do my banking. There is one deposit taking ATM that never seems work - see previous complaint. After trying to deposit money on several occasions into my titanium credit card account without any success i decided to go to the Brackenfell branch where i stood in a long queue. I went to the same branch for a new card after i lost my previous card a few weeks ago. The atm gave me an error message \Invalid account". The same person that issued the card helped me"

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Replies (1)
Standard Bank
Standard Bank's reply14 May 2015, 11:35
Official
Hello reivaX,

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards

Complaint Resolution Centre
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