JvdM
J.J van der Merwe

1 reviews | Active since Mar 2015

31 Mar 2015, 10:32

*********** staff and No Assistance

on Saturday 28.03.2015 I went into STD Bank Cradlestone Mall Branch wanting to move my money from my savings account to my current account as the bank charges was killing me on the savings account, so because I haven't been using my current account in quite some time I asked the lady at the enquiries counter if I would be able to use the account, and her response was \Yes of course"so they did the Transfer and after the transfer she realised that the account was in lock up"

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Replies (1)
Standard Bank
Standard Bank's reply02 Apr 2015, 16:04
Official
Hello Jay858,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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