*********** STAFF AND BANK

On Saturday, 14 March 2015, I went to a nearby restaurant and with complete confidence in my bank I tries to pay the account with by manner of debit card. My card declined and again with complete confidence in my bank I went to the nearest ATM with the thought that the card machine is faulty just to discover that my account has vanished. I phoned standard bank call centre to absolutely no assistance. Koketsu advised that I should drive to OR Thambo airport to fica my account after I've fica'd my account about 3 months ago but she could not confirm if they are able to assist me. Without any warning Standard bank blocked my accoubnt. THAT IS THEFT!! The *********** call centre staff advised that they did send me correspondence to my previous 076 number, and I advised them that I went into the branch with my ID, PROOF OF RES, and new cell phone number which changed and is linked to my online banking, cell phone banking and transactional sms's and I received nothing! The e-mail address used for my bank statements up until now wasn't used as an alternative. I am unable to take off from work and is left without a cent. I require standard bank to od their job and unblock my account!!!!!