JN
Johannes N
1 reviews | Active since Aug 2022
16 Aug 2022, 14:51
*********** staff
Worst experience at standard bank carletonville. For 2 years now i have been trying to get my bank card. Everytime you sit for hours and still don't get any help. Considering moving back to my old bank
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
16 Aug 2022, 14:55Good day Johannes
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We will escalate this matter to the relevant team and we will be in touch.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We will escalate this matter to the relevant team and we will be in touch.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply16 Aug 2022, 14:55
Official
Good day Johannes
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We will escalate this matter to the relevant team and we will be in touch.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We will escalate this matter to the relevant team and we will be in touch.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
JN
Johannes N's updateReviewer Update
16 Aug 2022, 15:17Please arrange for my bank card to be sent to another branch in randfontein. There was a lady that sat and did nothing just to avoid helping me. Im not calling it a racial issue, but everytime i go there i am the only white person there and they keep on helping other people before me with the excuse that those people have been inline before
JN
Johannes N's update16 Aug 2022, 15:17
Reviewer Update
Please arrange for my bank card to be sent to another branch in randfontein. There was a lady that sat and did nothing just to avoid helping me. Im not calling it a racial issue, but everytime i go there i am the only white person there and they keep on helping other people before me with the excuse that those people have been inline before
Standard Bank's replyOfficial
16 Aug 2022, 15:32Hello Johannes
This is not the level of service we strive for.
We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
This is not the level of service we strive for.
We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply16 Aug 2022, 15:32
Official
Hello Johannes
This is not the level of service we strive for.
We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
This is not the level of service we strive for.
We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
Standard Bank's replyOfficial
16 Aug 2022, 15:55Good day Adrian
Thank you for taking our call.
We have escalated this matter to our team.
We will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for taking our call.
We have escalated this matter to our team.
We will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply16 Aug 2022, 15:55
Official
Good day Adrian
Thank you for taking our call.
We have escalated this matter to our team.
We will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for taking our call.
We have escalated this matter to our team.
We will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***