*********** Staff

<p>What is up with Service Delivery in this country, I have closed my all my accounts with Standard Bank in October 2016. What a hassle it was, they couldn’t sent me mail and a lot of excuses why I need to go into a branch to close everything. So I went to Lifestyle Centurion and after standing in ques for quite some time I managed to close all the accounts. In the last months I notice my credit rating is going down, but couldn’t figure out what was causing it. Last night I saw post from Standard Bank South Africa, guess what the one account was never closed and is now in arrears. I can’t understand why *********** people are employed at client facing institutions like Standard bank, closing a account how difficult can it be, Really. No wonder Standard Bank can’t compete with the rest of the financial institutions, must be due to the lack of s**** and dedication towards their clients and duties. Feeble I must say.</p>