1 reviews | Active since May 2016
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Someone deposited a Cheque that was unpaid due to insufficient funds. I’ve called in numerous times for my account to be corrected as it shows negative the amount of the Cheque that was deposited. They informed me it would be rectified. It’s been almost a week and nothing happened. I went into the bank and spoke to Marion who advised me that there isn’t anything they can do the system has to correct itself. I’m really concerned as I get paid on the 25th and if this is not corrected my account will remain in negative. Please can I get assistance as it seems your staff does not know how to work the system which is really concerning.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
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Dear Carey Stowman
Thank you for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Dear Carey Stowman
Thank you for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
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