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devan E

1 reviews | Active since Oct 2012

27 Jul 2021, 18:34

*********** Service

*********** people work at standard bank and need training...I held on the call for 1hr yesterday and spoke to 5 different departments explaining the same problem and still no one could help me. All i needed was a reset on my account application pin , shocked of the service as i require urgent assistant to proceed transactons and this cannot be done!!!

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Replies (1)
Standard Bank
Standard Bank's reply28 Jul 2021, 02:02
Official
Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
 *** *** (fax)***