*********** Service

Standard bank Home loans service is pathetic. I have dne a further bond over a month ago and to date their consultants, attorneys , evaluators , all depts that I have dealt with from the branch level have been ***********. Their service level have deteriorated as I am not doing such an application for the first time. After going down this road and overcoming about 30+ phone calls, doing the attorneys job to review the clauses of the agreement and finally when its ready to allocate funds, NOW we have a change in terms of the the funds being paid out. I have already started my renovations and had to use personal investments to pay for half of the amount requested. Let me tell what my NEXT with Standard is: to have my bond acc and all other banking moved to another bank that will provide beside efficient service , but a more transparent service with competent decision makers.