SM
Samantha M

1 reviews | Active since Jun 2017

03 Jul 2017, 15:33

*********** SERVICE

<p>Hassen, Zeenath Z ********** />Jun 7 <br /> <br /> <br /> <br />to me <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />Good day Samantha Masiangwako</p> <p> </p> <p>Thank you for posting your comments.</p> <p> </p> <p>We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further. </p> <p> </p> <p>We apologize for the inconvenience and undue frustration, this has caused.</p> <p> </p> <p>We greatly appreciate your continued support.</p> <p> </p> <p>Kind regards </p> <p> </p> <p> </p> <p> Zeenath Hassen</p> <p>Complaints Resolution Centre (CRC) Hellopeter</p> <p>Tel: + ********** 4668 </p> <p>Fax: +27 11 ********** |</p> <p>Email: Zeenath.hassen@ standardbank.co.za</p> <p> </p> <p> </p> <p> </p> <p><br />Standard Bank email disclaimer and confidentiality note<br />Please go to http://www.standardbank.co.za/ site/homepage/emaildisclaimer. html to read our email disclaimer and confidentiality note. Kindly email ********** (no content or subject line necessary) if you cannot view that page and we will email our email disclaimer and confidentiality note to you.</p> <p><br /> </p> <p><br /> <br /> <br /> <br /> <br /> Reply<br /> <br /> Forward<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />Samantha Masiangwako<br /> ********** 9655 Makgopa Kgopolo<br />Jun 12 <br /> ********** 9655 Makgopa Kgopolo<br /> <br /> <br /> <br />Samantha Masiangwako ********** />Jun 12 <br /> <br /> <br /> <br />to Zeenath <br /> <br /> <br /> <br /> <br /> <br /> <br /> ********** 9655 Makgopa Kgopolo<br /> <br /> </p> <p>On 08 Jun 2017 06:49, "Hassen, Zeenath Z" ********** co.za> wrote:<br />Good day Samantha</p> <p> </p> <p>Thank you for your email.</p> <p> </p> <p>Please provide the account details you made the deposit to.</p> <p> </p> <p>Kind regards</p> <p> </p> <p> </p> <p> Zeenath Hassen</p> <p>Complaints Resolution Centre (CRC) Hellopeter</p> <p>Tel: + ********** 4668 </p> <p>Fax: +27 11 ********** |</p> <p>Email: Zeenath.hassen@standard bank.co.za</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p>From: Samantha Masiangwako [mailto:samanthamasiangwako@gm ail.com] <br />Sent: 07 June 2017 01:52 PM<br />To: Hassen, Zeenath Z<br />Subject: Re: FW: Hellopeter complaint: Samantha masiangwako</p> <p> </p> <p>I'd ********** 952082...<br /> </p> <p>On 07 Jun 2017 10:40 AM, "Hassen, Zeenath Z" ********** o.za> wrote:</p> <p>Good day Samantha Masiangwako</p> <p> </p> <p>Thank you for posting your comments.</p> <p> </p> <p>We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further. </p> <p> </p> <p>We apologize for the inconvenience and undue frustration, this has caused.</p> <p> </p> <p>We greatly appreciate your continued support.</p> <p> </p> <p>Kind regards </p> <p> </p> <p> </p> <p> Zeenath Hassen</p> <p>Complaints Resolution Centre (CRC) Hellopeter</p> <p>Tel: + ********** 4668 </p> <p>Fax: +27 11 ********** |</p> <p>Email: Zeenath.hassen@standard bank.co.za</p> <p> </p> <p> </p> <p> <br /> </p> <p> <br />Standard Bank email disclaimer and confidentiality note<br />Please go to http://www.standardbank.co.za/ site/homepage/emaildisclaimer. html to read our email disclaimer and confidentiality note. Kindly email ********** (no content or subject line necessary) if you cannot view that page and we will email our email disclaimer and confidentiality note to you.<br /> <br /> </p> <p><br />Standard Bank email disclaimer and confidentiality note<br />Please go to http://www.standardbank.co.za/ site/homepage/emaildisclaimer. html to read our email disclaimer and confidentiality note. Kindly email ********** (no content or subject line necessary) if you cannot view that page and we will email our email disclaimer and confidentiality note to you.</p> <p> </p> <p><br /> <br /> <br /> <br /> Reply<br /> <br /> Forward<br /> <br /> <br /> <br /> <br /> <br />Samantha Masiangwako ********** />Jun 23 (10 days ago) <br /> <br /> <br /> <br />to Zeenath <br /> <br /> <br /> <br /> <br /> <br /> <br />Good day</p> <p><br />Its been over 11 days and have not yet received feedback..I need my R100 that was stuck in your machine at Brits Mall.</p>

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Replies (1)
Standard Bank
Standard Bank's reply06 Jul 2017, 12:47
Official

Thank you for posting your comments.

We are still looking into the matter and will revert back to you as soon as possible.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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