*********** SALES REPS

Hi, Standard Bank is really making me angry.<br> <br> In 2013 I had a student loan with them, the loan was paid up in January 2014 but they still debited money from my account. BUT because I had changed accounts the debit orders were bouncing. Now the problem is that the debit orders were returning as unpaid and I would then be charged a fee, in June I paid the fees and spoke to them about this issue, nothing was done until late October. They then closed the account in October (9 months After the full payment was made). I was then told that they would refund me for the money I deposited into my account to pay off the charges made. To this day I haven't been refunded, I then wrote to Hello Peter and they said they would look into the matter BUT nothing was done, I wrote again and they said they need proof of payment. This happened last year JUNE I don't have proof. The only thing they need from me is my ID number and they can run a SQL Script and look at my details. They have a system that keeps all their customers details and transaction history, they should look at that and pay me what is due to me. I wasn't supposed to pay for those fees as they were unjustly charged to my account