1 reviews | Active since Sept 2011
*********** rude bank teller.
When I made a transaction through Ms. Mdekazi, she acted as though I were an annoyance. She told me that my bank profile does not have a \signature\" and when I asked her the process of getting the signature on my profile she stared at me and responded with a rude tone of voice and asked me a rhetorical question before she showed me her computer screen. I asked her to tell me the process again and she still did not tell me what to do. That is when I realised that she does not know what she is talking about.<br> <br> <br> <br> I doubt that she is typical of your employees as I received the most pleasant service at the Vanderbijlpark branch the following day. I think that someone should talk to her as she is not even clued up about Standard Bank product and Services. All of us need to learn something new occasionally. I guess it is her turn.<br> <br> <br> <br> I have been banking with Standard Bank for more than 6 years and I have not experienced such a bad service. I believe in Standard Bank and I know that she will be called into order so that she can stop her rude behaviour<br> <br> "
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
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