***********, RUDE & ARROGANT

My wife is 38 weeks pregnant. She saw some baby stuff on OLX and decided to buy them. After doing an EFT payment from her Standard Bank account into the Seller's account, she realised that it was a ********** transaction. I mailed the ***** Department the same night and visited both Standard & ABSA bank the next day. We were told that it would cost R250 to reverse the transaction but my wife was debited R290 and the reversal was unsuccessful due to Standard Bank not being authorised to debit the Seller's account. Both Violet(Standard) & Kgothatso(ABSA) have ABSOLUTELY NO CLUE as to how to handle ********** transaction. This has been going on from the 24/01/2015 and my PREGNANT WIFE has been frequently visiting the bank to resolve this issue but to no avail. I have been accommodating until today. We visited Violet today at her consulting cubicle. Staff and non- staff walked in and out of the cubicle we were in. Violet tried calling ABSA ***** once and then took another call in my presence. She told the caller on the other line that she thought she was done with me but she still sees me sitting in her cubicle. I waited for 15 minutes then walked out furious. Guess what's her profile