OM
Olwethu M
1 reviews | Active since Dec 2019
15 Dec 2021, 22:27
*********** & Poor Service
Yet again my account is block in a space of less than a month after picking up my card. There is just no joy in banking with Standard Bank at ALL. We’re approaching Christmas and I cannot do a thing with my app, it’s more of a dummy on my phone. Been sending countless email but there is no feedback at all.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
17 Dec 2021, 10:48Dear Olwethu M
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply17 Dec 2021, 10:48
Official
Dear Olwethu M
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
OM
Olwethu M's updateReviewer Update
17 Dec 2021, 11:43I am still unable to make any sort of electronic transactions, I cannot buy airtime or electricity. So that means I cannot call you guys
OM
Olwethu M's update17 Dec 2021, 11:43
Reviewer Update
I am still unable to make any sort of electronic transactions, I cannot buy airtime or electricity. So that means I cannot call you guys
OM
Olwethu M's updateReviewer Update
18 Dec 2021, 10:02Guys what the hell am I suppose to do ? Sit in the dark while I am working from home, I cannot buy airtime to call you to begin with and I logged the request on the 15th which was 3 DAYS AGO till now - no one has called or responded to my emails.
OM
Olwethu M's update18 Dec 2021, 10:02
Reviewer Update
Guys what the hell am I suppose to do ? Sit in the dark while I am working from home, I cannot buy airtime to call you to begin with and I logged the request on the 15th which was 3 DAYS AGO till now - no one has called or responded to my emails.
OM
Olwethu M's updateReviewer Update
18 Dec 2021, 14:20I just called into your contact center, explained my situation and then the line was cut. You guys think this is JOKE i see
OM
Olwethu M's update18 Dec 2021, 14:20
Reviewer Update
I just called into your contact center, explained my situation and then the line was cut. You guys think this is JOKE i see